Mageia Forum
Hardware => Tiskárny a skenery => Téma založeno: Rutoslav Února 03, 2015, 10:34:28
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Zdravím,
MG4, 64bit, KDE.
používám sw HPLIP, kde nebyl jediný problém až doposud, kdy ze dne na den, bez jakohokoli přičinění nelze scanovat. Prostě kliknu na scan, dřívě naběhla tabulka, dnes kliknu a neděje se ale vůbec nic, jako bych ani neklinul. Přítom normálně tiskne, s tiskárnou komunikuje, ale neskenuje.
Nějaké nápady? zkoušel jsem odinstalovat a znova instalovat, ale nepomohlo to, zkoušel jsem i odebrat tiskárnu, ale to nějak nejde, stále tam je a stále funguje. Scanovat potřebuju vcelku nutně a tohle je na nervy!
Děkuji ;-)
EDIT:[Vyřešeno]
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Zkuste pustit xsane z terminálu, jestli vyplivne nějaké chybové hlášky...?
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Ahoj. Sice ti asi moc neporadím, co se týče softwarovýho problému, ale napadá mě...Nemáš na té tiskárně přímo tlačítko nebo možnost vybrat, že chceš skenovat? Například já mám na tiskárně přímo tlačítko, který když stisknu, tak se začne skenovat a po dokončení mi to otevře správce souborů s naskenovaným souborem. Nejde to u tebe taky?
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Zdravím,
takže přes ten HPLIP to nejde stále, nicméně přes aplikaci "jednoduché scanování" to jede bez problémů. Co se týče toho přímého tlačitka na tiskárně tak ano, mám ho tam, ale když stisknu, tak se objeví, jestli chci scanovat do pc a potom pouze počítač ženy, která má Widle, takže tak...
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Neodpověděl jsi na otázku od RNA:
Zkuste pustit xsane z terminálu, jestli vyplivne nějaké chybové hlášky...?
Co také vypíše příkaz?:
$ hp-doctor
$ hp-scan
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Jo, omlouvám se. Takže takto:
$ hp-doctor
HP Linux Imaging and Printing System (ver. 3.13.9)
Self Diagnse Utility and Healing Utility ver. 1.0
Copyright (c) 2001-13 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
warning: mageia distro is not found in AUTH_TYPES
|Gtk-Message: Failed to load module "canberra-gtk-module"
Checking for Deprecated items....
error: This distro (i.e unknown 0.0) is either deprecated or not yet supported.
The diagnosis is limited on unsupported platforms. Do you want to continue?(y=yes, n=no*):
A při hp-scan to začne scanovat a uloží scan normálně ;-)
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Potvrď na otázku klávesou "y" a Enter. Potřebujeme celý výpis.
The diagnosis is limited on unsupported platforms. Do you want to continue?(y=yes, n=no*):
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Potvrď na otázku klávesou "y" a Enter. Potřebujeme celý výpis.
The diagnosis is limited on unsupported platforms. Do you want to continue?(y=yes, n=no*):
Proboha jsem to ale kus debila. Omlouvám se, nevšimnul jsem si :D :D.
Takže již dokončený výpis zde:
$ hp-doctor
HP Linux Imaging and Printing System (ver. 3.13.9)
Self Diagnse Utility and Healing Utility ver. 1.0
Copyright (c) 2001-13 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
warning: mageia distro is not found in AUTH_TYPES
|Gtk-Message: Failed to load module "canberra-gtk-module"
Checking for Deprecated items....
error: This distro (i.e unknown 0.0) is either deprecated or not yet supported.
The diagnosis is limited on unsupported platforms. Do you want to continue?(y=yes, n=no*):y
Checking for HPLIP updates....
error: Failed to locate hp-upgrade utility
Checking for Dependencies....
warning: unknown-0.0 version is not supported. Using unknown-0 versions dependencies to verify and install...
---------------
| SYSTEM INFO |
---------------
Kernel: 3.14.27-desktop-1.mga4 #1 SMP Sun Dec 21 22:32:50 UTC 2014 GNU/Linux
Host: localhost
Proc: 3.14.27-desktop-1.mga4 #1 SMP Sun Dec 21 22:32:50 UTC 2014 GNU/Linux
Distribution: unknown 0.0
Bitness: 64 bit
-----------------------
| HPLIP CONFIGURATION |
-----------------------
HPLIP-Version: HPLIP 3.13.9
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for unknown distro 0.0 version
Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.13.9
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.13.9
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp
bin=/usr/bin
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=yes
internal-tag=3.13.9
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=yes
lite-build=no
udev-acl-rules=yes
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
Current contents of '/var/lib/hp/hplip.state' file:
Current contents of '~/.hplip/hplip.conf' file:
[installation]
date_time = 7.2.2015 09:47:58
version = 3.13.9
[settings]
systray_visible = 1
systray_messages = 0
[last_used]
device_uri = hpaio:/usb/Deskjet_3520_series?serial=CN2861GDFX05SZ
printer_name = Deskjet-3520-series
working_dir = .
[commands]
scan = "/usr/bin/xscanimage "
[refresh]
rate = 30
enable = false
type = 1
[polling]
enable = false
interval = 5
device_list =
[fax]
voice_phone =
email_address =
[upgrade]
notify_upgrade = true
last_upgraded_time = 1423214900.09986
pending_upgrade_time = 0
<Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
--------------------------
| External Dependencies |
--------------------------
policykit Admin-Policy-framework OPTIONAL - 0.112 OK -
gs Ghostscript REQUIRED 7.05 9.10 OK -
network Network-wget OPTIONAL - 1.14 OK -
scanimage Shell-Scanning OPTIONAL 1.0 1.0.24 OK -
avahi-utils avahi-utils OPTIONAL - 0.6.31 OK -
dbus DBus REQUIRED - 1.6.18 OK -
error: cups CUPS REQUIRED 1.1 - INCOMPAT 'CUPS may not be installed or not running'
error: xsane SANE-GUI OPTIONAL 0.9 - MISSING 'xsane needs to be installed'
-------------------------
| General Dependencies |
-------------------------
reportlab Python-PDF-Lib OPTIONAL 2.0 2.7 OK -
error: libcrypto OpenSSL-Crypto-Lib REQUIRED - 1.0.1 MISSING 'libcrypto needs to be installed'
pil Python-Image-Lib OPTIONAL - 1.1.7 OK -
pyqt4-dbus PyQt4-DBUS REQUIRED 4.0 4.10.3 OK -
error: libjpeg JPEG-Lib REQUIRED - - MISSING 'libjpeg needs to be installed'
libpthread POSIX-Threads-Lib REQUIRED - 2.18 OK -
python-dbus Python-DBUS REQUIRED 0.80.0 1.2.0 OK -
error: python-devel Python-SDK REQUIRED 2.2 2.7.6 MISSING 'python-devel needs to be installed'
pyqt4 Python-Qt4 REQUIRED 4.0 4.10.3 OK -
error: cups-devel CUPS-SDK REQUIRED - - MISSING 'cups-devel needs to be installed'
error: sane-devel SANE-SDK REQUIRED - - MISSING 'sane-devel needs to be installed'
error: libusb USB-Lib REQUIRED - 1.0 MISSING 'libusb needs to be installed'
sane Scan-Lib REQUIRED - - OK -
error: cups-image CUPS-Image-Lib REQUIRED - - MISSING 'cups-image needs to be installed'
error: libnetsnmp-devel SNMP-Networking-SDK REQUIRED 5.0.9 - MISSING 'libnetsnmp-devel needs to be installed'
python-xml Python-XML-Lib REQUIRED - 2.1.0 OK -
python-notify Desktop-notifications OPTIONAL - - OK -
------------------------------
| Compile Time Dependencies |
------------------------------
error: gcc gcc-Compiler REQUIRED - 4.8.2 MISSING 'gcc needs to be installed'
error: libtool Build-tools REQUIRED - - MISSING 'libtool needs to be installed'
make GNU-Build-tools REQUIRED 3.0 4.0 OK -
----------------------
| Python Extentions |
----------------------
cupsext CUPS-Extension REQUIRED - 3.13.9 OK -
pcardext PhotoCard-Extension REQUIRED - 3.13.9 OK -
hpmudext IO-Extension REQUIRED - 3.13.9 OK -
-----------------------
| Scan Configuration |
-----------------------
hpaio HPLIP-SANE-Backend REQUIRED - 3.13.9 OK 'hpaio found in /etc/sane.d/dll.conf'
scanext Scan-SANE-Extension REQUIRED - 3.13.9 OK -
------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------
No Scanner found.
--------------------------
| DISCOVERED USB DEVICES |
--------------------------
No devices found.
---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------
Deskjet-3520-series
-------------------
Type: Printer
Device URI: hp:/usb/Deskjet_3520_series?serial=CN2861GDFX05SZ
PPD: /etc/cups/ppd/Deskjet-3520-series.ppd
PPD Description: HP Deskjet 3520 Series, hpcups 3.13.9
Printer status: printer Deskjet-3520-series disabled since Út 3. únor 2015, 09:46:38 CET - Unplugged or turned off
error: Unable to communicate with device (code=12): hp:/usb/Deskjet_3520_series?serial=CN2861GDFX05SZ
error: Device not found
error: Communication status: Failed
HP-Deskjet-3520-series
----------------------
Type: Printer
Device URI: hp:/usb/Deskjet_3520_series?serial=CN2A9155S305SZ
PPD: /etc/cups/ppd/HP-Deskjet-3520-series.ppd
PPD Description: HP Deskjet 3520 Series, hpcups 3.13.9
Printer status: printer HP-Deskjet-3520-series disabled since Po 3. listopad 2014, 15:43:44Unplugged or turned off
error: Unable to communicate with device (code=12): hp:/usb/Deskjet_3520_series?serial=CN2A9155S305SZ
error: Device not found
error: Communication status: Failed
--------------
| PERMISSION |
--------------
groups user-groups Required - - OK rutoslav lp
Checking Permissions....
Permissions are correct.
Checking for Configured Queues....
Queue(s) configured correctly using HPLIP.
Checking for HP Properitery Plugin's....
HP Properitery Plugin's are not required as no plug-in printer is present.
Checking for Printer Status....
error: 'Deskjet-3520-series' Printer is either Powered-OFF or Failed to communicate.
Turn On Printer and re-run hp-doctor
error: 'HP-Deskjet-3520-series' Printer is either Powered-OFF or Failed to communicate.
Turn On Printer and re-run hp-doctor
Diagnose completed...
More information on Troubleshooting,How-To's and Support is available on http://hplipopensource.com/hplip-web/index.html
[rutoslav@localhost ~]$
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Nainstaluj pod rootem i se závislostmi a zkopíruj výpis i s tímto příkazem:
# urpmi cups xsane lib64openssl1.0.0 lib64jpeg8 libjpeg62 lib64python-devel libsane-devel lib64usb-compat0.1-devel lib64cups2-devel lib64net-snmp-devel
Po instalaci zapni tiskárnu/skener, proveď test, pak ještě opět pošli pod userem výpis z:
$ hp-doctor
EDIT:dodatek
-
Takže jsem nainstaloval, udělal test, přes HPLIP opět beze změn a posílám výpis:
$ hp-doctor
HP Linux Imaging and Printing System (ver. 3.13.9)
Self Diagnse Utility and Healing Utility ver. 1.0
Copyright (c) 2001-13 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
warning: mageia distro is not found in AUTH_TYPES
|Gtk-Message: Failed to load module "canberra-gtk-module"
/Gtk-Message: Failed to load module "canberra-gtk-module"
Checking for Deprecated items....
error: This distro (i.e unknown 0.0) is either deprecated or not yet supported.
The diagnosis is limited on unsupported platforms. Do you want to continue?(y=yes, n=no*):y
Checking for HPLIP updates....
error: Failed to locate hp-upgrade utility
Checking for Dependencies....
warning: unknown-0.0 version is not supported. Using unknown-0 versions dependencies to verify and install...
---------------
| SYSTEM INFO |
---------------
Kernel: 3.14.27-desktop-1.mga4 #1 SMP Sun Dec 21 22:32:50 UTC 2014 GNU/Linux
Host: localhost
Proc: 3.14.27-desktop-1.mga4 #1 SMP Sun Dec 21 22:32:50 UTC 2014 GNU/Linux
Distribution: unknown 0.0
Bitness: 64 bit
-----------------------
| HPLIP CONFIGURATION |
-----------------------
HPLIP-Version: HPLIP 3.13.9
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for unknown distro 0.0 version
Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.13.9
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.13.9
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp
bin=/usr/bin
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=yes
internal-tag=3.13.9
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=yes
lite-build=no
udev-acl-rules=yes
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
Current contents of '/var/lib/hp/hplip.state' file:
Current contents of '~/.hplip/hplip.conf' file:
[installation]
date_time = 7.2.2015 16:21:56
version = 3.13.9
[settings]
systray_visible = 1
systray_messages = 0
[last_used]
device_uri = "hp:/usb/Deskjet_3520_series?serial=CN2861GDFX05SZ"
printer_name = Deskjet-3520-series
working_dir = .
[commands]
scan = "/usr/bin/xscanimage "
[refresh]
rate = 30
enable = false
type = 1
[polling]
enable = false
interval = 5
device_list =
[fax]
voice_phone =
email_address =
[upgrade]
notify_upgrade = true
last_upgraded_time = 1423322476.87643
pending_upgrade_time = 0
<Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
--------------------------
| External Dependencies |
--------------------------
policykit Admin-Policy-framework OPTIONAL - 0.112 OK -
gs Ghostscript REQUIRED 7.05 9.10 OK -
network Network-wget OPTIONAL - 1.14 OK -
scanimage Shell-Scanning OPTIONAL 1.0 1.0.24 OK -
avahi-utils avahi-utils OPTIONAL - 0.6.31 OK -
dbus DBus REQUIRED - 1.6.18 OK -
cups CUPS REQUIRED 1.1 1.7.0 OK 'CUPS Scheduler is running'
Gtk-Message: Failed to load module "canberra-gtk-module"
Gtk-Message: Failed to load module "canberra-gtk-module"
xsane SANE-GUI OPTIONAL 0.9 0.998 OK -
-------------------------
| General Dependencies |
-------------------------
reportlab Python-PDF-Lib OPTIONAL 2.0 2.7 OK -
libcrypto OpenSSL-Crypto-Lib REQUIRED - 1.0.1 OK -
pil Python-Image-Lib OPTIONAL - 1.1.7 OK -
pyqt4-dbus PyQt4-DBUS REQUIRED 4.0 4.10.3 OK -
error: libjpeg JPEG-Lib REQUIRED - - MISSING 'libjpeg needs to be installed'
libpthread POSIX-Threads-Lib REQUIRED - 2.18 OK -
python-dbus Python-DBUS REQUIRED 0.80.0 1.2.0 OK -
python-devel Python-SDK REQUIRED 2.2 2.7.6 OK -
pyqt4 Python-Qt4 REQUIRED 4.0 4.10.3 OK -
cups-devel CUPS-SDK REQUIRED - 1.7.0 OK -
sane-devel SANE-SDK REQUIRED - 1.0.24 OK -
libusb USB-Lib REQUIRED - 1.0 OK -
sane Scan-Lib REQUIRED - 1.0.24 OK -
cups-image CUPS-Image-Lib REQUIRED - 1.7.0 OK -
libnetsnmp-devel SNMP-Networking-SDK REQUIRED 5.0.9 5.7.2 OK -
python-xml Python-XML-Lib REQUIRED - 2.1.0 OK -
python-notify Desktop-notifications OPTIONAL - - OK -
------------------------------
| Compile Time Dependencies |
------------------------------
error: gcc gcc-Compiler REQUIRED - 4.8.2 MISSING 'gcc needs to be installed'
error: libtool Build-tools REQUIRED - - MISSING 'libtool needs to be installed'
make GNU-Build-tools REQUIRED 3.0 4.0 OK -
----------------------
| Python Extentions |
----------------------
cupsext CUPS-Extension REQUIRED - 3.13.9 OK -
pcardext PhotoCard-Extension REQUIRED - 3.13.9 OK -
hpmudext IO-Extension REQUIRED - 3.13.9 OK -
-----------------------
| Scan Configuration |
-----------------------
hpaio HPLIP-SANE-Backend REQUIRED - 3.13.9 OK 'hpaio found in /etc/sane.d/dll.conf'
scanext Scan-SANE-Extension REQUIRED - 3.13.9 OK -
------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------
device `hpaio:/usb/Deskjet_3520_series?serial=CN2861GDFX05SZ' is a Hewlett-Packard Deskjet_3520_series all-in-one
--------------------------
| DISCOVERED USB DEVICES |
--------------------------
Device URI Model
-------------------------------- ----------------------
hp:/usb/Deskjet_3520_series?seri HP Deskjet 3520 series
al=CN2861GDFX05SZ
---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------
Deskjet-3520-series
-------------------
Type: Printer
Device URI: hp:/usb/Deskjet_3520_series?serial=CN2861GDFX05SZ
PPD: /etc/cups/ppd/Deskjet-3520-series.ppd
PPD Description: HP Deskjet 3520 Series, hpcups 3.13.9
Printer status: printer Deskjet-3520-series disabled since Út 3. únor 2015, 09:46:38 CET - Unplugged or turned off
Communication status: Good
HP-Deskjet-3520-series
----------------------
Type: Printer
Device URI: hp:/usb/Deskjet_3520_series?serial=CN2A9155S305SZ
PPD: /etc/cups/ppd/HP-Deskjet-3520-series.ppd
PPD Description: HP Deskjet 3520 Series, hpcups 3.13.9
Printer status: printer HP-Deskjet-3520-series disabled since Po 3. listopad 2014, 15:43:44Unplugged or turned off
error: Unable to communicate with device (code=12): hp:/usb/Deskjet_3520_series?serial=CN2A9155S305SZ
error: Device not found
error: Communication status: Failed
--------------
| PERMISSION |
--------------
groups user-groups Required - - OK rutoslav lp
USB Deskjet-3520-series Required - - OK Node:'/dev/bus/usb/003/005' Perm:' root scanner rw- rw- rw- rw- rw- r--'
Checking Permissions....
Permissions are correct.
Checking for Configured Queues....
Queue(s) configured correctly using HPLIP.
Checking for HP Properitery Plugin's....
HP Properitery Plugin's are not required as no plug-in printer is present.
Checking for Printer Status....
error: 'HP-Deskjet-3520-series' Printer is either Powered-OFF or Failed to communicate.
Turn On Printer and re-run hp-doctor
Diagnose completed...
More information on Troubleshooting,How-To's and Support is available on http://hplipopensource.com/hplip-web/index.html
-
Tak teď už nejenom, že neskenuje, ale už vůbec s tiskárnou nekomunikuje. Jako vidí ji, množství inkoustu a tak, ale netiskne, nic. Přitom všechno šlo perfektně, ale samo, ano samo od sebe se stalo tohle...
-
Takže vyřešeno díky panu Yullawovi.
Stačilo přejít na URL localhost:631 a smazat nepotřebné tiskárny a nastavit jako výchozí. V programu HP Manageru HPLIP to nejde, protože je to chyba v samotném manageru. Dá se ale krásně scanovat přes Xsane, nebo příkazem hp-scan nebo přes jednoduché scanování.
Problém vyřešeno a ještě jednou díky Yullawovi za bezkonkurenční servis ;-)
EDIT: [Vyřešeno]
FYI: vzdálená správa pomocí Skype, TeamViewer